

Multi-Agent
Agent inbox and agent forwarding allow for better inbound message handling.
Queue Management
Customers feel better when they know where they are in the queue.
Rich Content
Engage in better conversations by sending and receiving photos, screenshots, files and more.
OmniChannel
SMS, Viber and more channels on the way: Facebook Messenger, WhatsApp, RCS Business Messaging (RBM), WeChat, Telegram and more.
Chatbots
Set auto-reply to inbound customer messages for out-of hours reply or when in queue. Coming soon, chatbots to automate common customer questions.