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Viber Business Messaging

Reach your customers on Viber

Drive better, richer customer engagement with Viber Business Messaging.

Promotexter is an Official Viber Gold Partner

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Discover the possibilities with

rich-content promotional messaging

With image, video or carousel, Promotexter’s easy-to-use platform provides everything you need, including branding, message personalisation, templates, scheduling and full reporting. No coding required.

Discover the possibilities with

rich-content promotional messaging

With image, video or carousel, Promotexter’s easy-to-use platform provides everything you need, including branding, message personalisation, templates, scheduling and full reporting. No coding required.

Rich Promotional Message

Viber Business Messaging Discover Center
viber business messaging Verified Viber ID check iconVerified Viber ID

Dedicated Verified Viber channel with
your brand logo.

Viber Business Messaging 1,000 Characters check icon1,000 Characters

Viber allows up
to 1,000 characters of text for the
price of a single SMS.

Viber Business Messaging SMS Fallback check iconSMS Fallback

Maximise delivery using SMS with a
link to the rich content.

Viber Business Messaging Call to action button check iconCall to action button

Track clicks and direct customers to
web pages or app stores

Viber Business Messaging Colour images check iconColour images

Send your customers colour images
and video (coming soon).

Viber Business Messaging 2 Way API check icon2 Way API

Send and receive Viber messages.
Integrate Viber to your application.

Introducing

Viber List Messages

Turn customer messages into instant decisions. Long messages and open-ended replies only slow things down and reduce engagement.

Viber List Messages are an interactive messaging format that allows businesses to present a set of predefined response options within a message.

Each message includes:

  • A prompt message (up to 85 characters)
  • Up to 5 list options (max 50 characters each)
  • Instant, single-choice selection from the user
  • Optional campaign auto-reply

Key Benefits of Viber List Messages

  • Higher response rates
  • Lower friction
  • Guided conversations
  • Faster resolution times
  • Structured, usable data

Viber List Messages turn conversations into structured, high-intent interactions, helping customers decide faster and helping brands respond smarter.

Introducing

Viber List Messages

Turn customer messages into instant decisions. Long messages and open-ended replies only slow things down and reduce engagement.

Viber List Messages are an interactive messaging format that allows businesses to present a set of predefined response options within a message.

Each message includes:

  • A prompt message (up to 85 characters)
  • Up to 5 list options (max 50 characters each)
  • Instant, single-choice selection from the user
  • Optional campaign auto-reply

Key Benefits of Viber List Messages

  • Higher response rates
  • Lower friction
  • Guided conversations
  • Faster resolution times
  • Structured, usable data

Viber List Messages turn conversations into structured, high-intent interactions, helping customers decide faster and helping brands respond smarter.

Introducing

Viber Carousel Messages

Viber Carousel Messages enable businesses to send interactive, multi-image content in a single message. Each message can include up to five scrollable cards, each featuring an image, description, and two customizable CTA buttons (e.g., “Buy Now”, “See Details”). This format boosts engagement by delivering visually rich, swipeable experiences that drive user action.

Key Benefits:

  • Showcase up to 5 images with 2 CTA buttons per card
  • Increase interaction with immersive, scrollable layouts
  • Enhance customer impact through engaging, relevant content

Perfect for showcasing products, comparing promotions, guiding new users, or highlighting travel offers.

Introducing

Viber Carousel Messages

Viber Carousel Messages enable businesses to send interactive, multi-image content in a single message. Each message can include up to five scrollable cards, each featuring an image, description, and two customizable CTA buttons (e.g., “Buy Now”, “See Details”). This format boosts engagement by delivering visually rich, swipeable experiences that drive user action.

Key Benefits:

  • Showcase up to 5 images with 2 CTA buttons per card

  • Increase interaction with immersive, scrollable layouts

  • Enhance customer impact through engaging, relevant content

Perfect for showcasing products, comparing promotions, guiding new users, or highlighting travel offers.

Viber Verification Messages

Secure, Reliable, and Cost-Effective User Verification

Authenticate customers instantly with Viber Verification Messages (Viber OTP) – a trusted alternative to SMS verification for delivering one-time passwords (OTPs). With security at the forefront, Viber Verification Messages ensure your codes are delivered from your official verified business account, reducing spoofing risks while saving on messaging costs.

Key Benefits:

  • Secure Authentication – Messages encrypted in transit, sent from your official verified business account, reducing spoofing risks.

  • Lower Fraud Risk – Strong sender verification helps protect against phishing and scams.

  • High Delivery Rates – Avoid SMS delays and failed sends.

  • Template Messaging – Pre-approved formats for consistent compliance and faster delivery.

  • SMS Fallback – Automatic SMS send if Viber delivery fails.

  • Seamless Integration – Easily plug into your existing systems with Promotexter’s API.

Viber Verification Messages

Secure, Reliable, and Cost-Effective User Verification

Authenticate customers instantly with Viber Verification Messages (Viber OTP) – a trusted alternative to SMS verification for delivering one-time passwords (OTPs). With security at the forefront, Viber Verification Messages ensure your codes are delivered from your official verified business account, reducing spoofing risks while saving on messaging costs.

Key Benefits:

  • Secure Authentication – Messages encrypted in transit, sent from your official verified business account, reducing spoofing risks.

  • Lower Fraud Risk – Strong sender verification helps protect against phishing and scams.

  • High Delivery Rates – Avoid SMS delays and failed sends.

  • Template Messaging – Pre-approved formats for consistent compliance and faster delivery.

  • SMS Fallback – Automatic SMS send if Viber delivery fails.

  • Seamless Integration – Easily plug into your existing systems with Promotexter’s API.

Attract & Interact with your customers through

Viber Business Messaging

Watch Rakuten Viber’s Chief Revenue Officer Cristina Constandache and Promotexter’s founder Philip Davis and his team to learn why Viber is the platform of the future. Realise your potential through success stories and learnings from leading brands who will share how they have converted visitors to customers.

Attract & Interact with your customers through

Viber Business Messaging

Watch Rakuten Viber’s Chief Revenue Officer Cristina Constandache and Promotexter’s founder Philip Davis and his team to learn why Viber is the platform of the future. Realise your potential through success stories and learnings from leading brands who will share how they have converted visitors to customers.